Return Policy

We want you to be satisfied with our products. If you are not completely happy with your purchase, we are here to help. Our return policy outlines the steps you can take if you encounter any issues with your order.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exceptions

Certain types of items cannot be returned, such as:

• Custom products (e.g., special orders or personalized items)
• On-Demand Learning (e.g., classes and consultations)
• Sale items or gift cards
• Digital Products

Please get in touch if you have questions or concerns about your specific item.

Exchanges and Refunds

We are happy to exchange or replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us and we will guide you through the process.

As a small business with made-to-order items, we cannot offer full refunds. However, we do provide store credits for returned items that meet our return criteria.

How to Contact Us

If you have any questions about our return policy or need to initiate a return, please contact our customer service team at:

• Email: returns@tytteched.com

Thank you for shopping with us and supporting our small business!